If you have any questions, need help with your order, or want to check on anything, email us at admin@dailymotivationtv.org. We respond to all messages within 24–48 hours (Monday–Friday).

Our physical journals are printed through Lulu Direct, our automated print-on-demand fulfillment partner. As soon as you place an order on our store, the order details are automatically routed to a print facility where your book is custom-printed, bound, and shipped directly to your door.

Because orders are sent into production automatically:

• Digital Orders: Cannot be canceled or refunded once downloaded.
• Physical Products: You must contact us within 1 hour of placing your order if you need to adjust your shipping address or cancel. Once the order moves into "In Production" status with our printer, it cannot be canceled or modified.

We currently only ship physical orders to addresses within the United States (including Hawaii, Alaska, and US territories). We do not offer international shipping at this time.

Because every book is printed on demand, total delivery time includes printing time + shipping transit time:

• Print Production: 3–5 business days to print and quality-check.
• USPS/UPS Transit: 3–5 business days.
• Total Estimated Delivery: 7–10 business days from the date your order is placed.

(Note: During peak holiday seasons, printing facilities can experience slight delays, extending delivery by a few extra days)

As soon as Lulu Direct prints your journal and hands it off to the postal carrier, your Shopify order status will update automatically. You will receive an email containing a USPS or UPS tracking link so you can follow your package.

Instantly! Upon completing your checkout, a download link will appear immediately on your confirmation screen. We will also email a backup download link directly to your inbox so you can access your files whenever you need them.

All digital planner and journal files are delivered as high-resolution, print-ready PDF files.

• To write digitally: Import the PDF into annotation apps like GoodNotes, Notability, Noteshelf, or Xodo on your iPad or tablet.
• To print at home: Open with any PDF reader (like Adobe Acrobat) and print on standard 8.5x11 paper.

Digital Products: Due to the instant delivery nature of digital files, all digital downloads are final sale and non-refundable.

Physical Products: Because every book is custom-printed on demand via Lulu Direct, we cannot accept general returns or exchanges for change of mind. Full details of refund policy is located on the footer.

We want you to love your journal! If your order arrives damaged from transit or has a manufacturing defect (such as printing flaws), we’ll fix it right away.

What to do:

1. Email us at admin@dailymotivationtv.org within 7 days of delivery.
2. Include your Order Number and clear photos/videos of the damaged item.

Once confirmed, we will issue an automated print re-order through Lulu Direct to ship a free replacement copy to your door—no return shipping required!